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The Future of Customer Experience is Here !

SIMPLY. ADD VOICE TO IOT In the present competitive business scenario, building an excellent customer-centric product is just the first step of the process. Companies also need to make efforts to provide...

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Revolutionizing Business by WhatsApp

How WhatsApp Can Enhance CX and Optimize Contact Center Performance? Gone are the days when people utilized only telephonic conversations or e-mails to connect and take subsequent meet-ups from their clients....

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ABC’s of SDK

[vc_row][vc_column][vc_column_text]If you have been into software development, you must already be familiar with the term SDK or Software Development Kit. It is the one thing you cannot forgo while attempting...

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All you need to know about Webhook Integration

[vc_row][vc_column][vc_column_text]In this dynamic era, we are consistently evolving from static websites to real-time applications. Several apps using real-time communication have revolutionized the digital world by making communication easier than it...

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How Much Does An Average Contact Center Cost?

[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_column_text el_class="fc-r"] What is Contact Center? [/vc_column_text][qodef_separator position="center" color="#ad3278" border_style="solid" width="400" thickness="2"][vc_empty_space height="20px"][vc_column_text]A contact center, often referred to as a customer interaction center or an e-contact center, is a central point from...

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How to use Dialer for Outbound Marketing ?

Outbound Campaign Management for Better Productivity   Gone are the days when agents used to dial thousands of customer contact numbers manually just to promote the upcoming product or remind customers about...

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